Contact & Support

Any questions?
Choose the right route.

Save time by using the area that matches your request: pre-sales information or management of an active service.

Contact us

Two simple routes depending on your needs

The public website presents the plans. The client area remains the central place for accounts, orders, services and requests related to existing hosting.

Before ordering

Do you have a question about a plan?

First check the detailed comparison and FAQ to choose between FREE, STARTER and TITANIUM or review WordPress and domain features.

Existing client

Is your request about an active service?

Open the AI-HOSTENGINE client area to access your account, orders, services, billing and related support.

Quick access

Find the information you need directly

WEB

Hosting

Compare the resources and features of the FREE, STARTER and TITANIUM plans.

View plans →
WP

WordPress

Discover the WordPress environment with cPanel, Softaculous, PHP/MySQL, SSL and backups.

WordPress Hosting →
DNS

Domains

Find the information you need to choose, connect and manage your domain name.

Voir les domaines →
Before contacting us

The quickest answers may already be available

I do not know which plan to choose.

Commencez par la page Hosting : elle compare les ressources des trois offres. STARTER constitue la formule équilibrée pour un site vitrine, WordPress ou un petit projet nécessitant davantage de ressources que FREE.

I want to install WordPress.

Consultez la page WordPress pour retrouver les fonctions disponibles et les offres adaptées à ce type de site.

My request concerns an existing order or service.

Utilisez l’espace client AI-HOSTENGINE. C’est l’accès prévu pour la gestion des comptes, commandes, factures, renouvellements et services.

Client area

Your services remain centralized in one place.

Le nouveau site vitrine n’interfère pas avec la gestion de vos services : l’espace client conserve son rôle pour les commandes et l’administration client.